White Plains Beach Surf Shack

Surf shop in Ewa Beach, HI

SurfSpotGuide verified

4.3 (4 reviews)

Ewa Beach, HI

+1 (808) 474-1999 Visit Website

About White Plains Beach Surf Shack

The White Plains Beach Surf Shack, located in Ewa Beach, Hawaii, offers affordable surfboard rentals right near a popular learning spot. While customers consistently note the inexpensive gear and the beach's suitability for beginners, some reviews mention inconsistent staff demeanor and shorter-than-advertised lesson times. This shop is best suited for budget-conscious individuals seeking basic rentals or those comfortable navigating potentially abrupt service to access the waves.

The Good

Customers appreciate the cheap surfboard rentals and the fact that the beach location is great for learning to surf, noting it is generally safe for children and often watched by a lifeguard. Some staff members were noted as being helpful, and the surfboards themselves are described as good quality.

Things to Consider

Significant complaints center on extremely poor customer service from certain staff members, specifically described as rude and unfriendly, leading to an unpleasant atmosphere. There were issues with lesson timing and duration; a supposed one-hour lesson lasted only about 32 minutes, contradicting the advertised price structure. Check-in procedures were confusing, and one customer felt their child was treated dismissively regarding equipment and instruction clarity.