The LineUp at Wai Kai

Surf shop in Ewa Beach, HI

SurfSpotGuide verified

4.7 (101 reviews)

Ewa Beach, HI

About The LineUp at Wai Kai

The LineUp at Wai Kai in Ewa Beach offers thrilling aqua adventures, including wave surfing lessons and large inflatable obstacle courses, complemented by highly-rated dining options. Customers consistently praise the energetic atmosphere, the supportive surf coaches who get beginners standing quickly, and the delicious food, though some note occasional staff inconsistency. This venue is ideal for active families and thrill-seeking beginners looking for a challenging, fun-filled day with excellent food service.

The Good

Customers consistently praise the fun atmosphere, high-energy excitement, and the overall enjoyment derived from the surfing wave and the large, challenging obstacle courses, which appeal to both kids and adults. Instructors, particularly Jeremy, Kane, and specific surf coaches, receive high marks for being supportive, patient, and effective teachers, often enabling beginners to stand up quickly. The food, especially the nachos at The Lineup restaurant, is frequently highlighted as amazing, and many appreciate the friendly, attentive, and helpful nature of the general staff and concierges (like Emi). The facility is noted as being new, clean, and well-maintained, with zero lines for attractions other than food service.

Things to Consider

Several negative experiences involved inconsistent instruction quality, with some lessons being chaotic or lacking pre-instruction, though management (Adam) was noted for listening to concerns. There were specific complaints about unprofessional and rude behavior from certain employees at the front desk or check-in areas. Pricing was mentioned as steep by some visitors. Logistical issues included a last-minute cancellation of a booked 30ft wave session (though an upgrade was offered), and issues with pre-ordered deluxe package lunches being served too late (around 1:00 PM), forcing guests to buy extra food. One private tent location was negatively impacted by shower drainage water running into the area, and there is a perceived lack of engaging activities for very young children (under 7).