Tillys

Surf shop in Fredericksburg, VA

SurfSpotGuide verified

4.0 (6 reviews)

Fredericksburg, VA

About Tillys

Tillys in Fredericksburg, VA, offers a range of apparel and accessories, including admired watch brands like Nixon. Customer feedback highlights both exceptional, professional assistance from specific staff members and experiences with overly attentive monitoring during shopping trips. This location is best suited for shoppers seeking specific brand items who appreciate detailed product knowledge, though those preferring low-pressure browsing might find the environment intense.

The Good

Customers highly praised the excellent customer service, specifically mentioning an employee named Adam who was knowledgeable, patient, and professional when assisting with a watch purchase. The store environment was also described as 'perfect' by multiple reviewers.

Things to Consider

Significant negative feedback centered on feeling excessively monitored and accused of shoplifting, with staff staring at customers upon entry and following them closely. Additionally, one customer found the constant interruptions from staff asking 'how they were doing' (up to 8 times in 10 minutes) to be very annoying.