Boater's Outlet

Surf shop in Midvale, UT

SurfSpotGuide verified

4.8 (155 reviews)

Midvale, UT

About Boater's Outlet

Boater's Outlet in Midvale, Utah, offers an extensive selection of boating accessories, water sports gear, and even hockey equipment. Customers consistently praise the staff, particularly Kurt, for their exceptional, patient knowledge, competitive pricing, and willingness to go above and beyond to ensure satisfaction. This shop is ideal for both seasoned boat owners and newcomers needing expert guidance and quality gear at great value.

The Good

Customers overwhelmingly praise the exceptional, personalized customer service, frequently highlighting specific staff members (especially Kurt, Louie, and Laura) for their extensive knowledge, patience, and willingness to spend significant time educating customers on products like wakeboards, covers, and general boating accessories. The store is noted for having a great selection, competitive or better pricing compared to big-box stores and online retailers (like Amazon/Costco), easy returns, and going above and beyond to resolve issues (e.g., handling complex cover fittings or product defects). They are highly recommended for both new and experienced boat owners.

Things to Consider

The only significant negative feedback mentioned was that the store can become very crowded, making it difficult to navigate the aisles, suggesting that visiting during weekdays might be preferable to avoid peak crowds.