Stand on Liquid

Surf shop in Bend, OR

SurfSpotGuide verified

4.7 (67 reviews)

Bend, OR

About Stand on Liquid

Stand on Liquid in Bend, Oregon, offers a wide selection of paddle boards for sale and rental, alongside essential accessories. Customers consistently praise the staff for being exceptionally friendly, knowledgeable, and generous with their time, often highlighting excellent service even after the initial purchase. This shop is ideal for both absolute beginners needing thorough instruction and experienced enthusiasts seeking quality gear and honest product feedback.

The Good

Customers consistently praise the staff for being extremely friendly, knowledgeable, genuine, and professional. Specific employees like Rob, Pat, Amanda, Luis, Grant, and Q are frequently mentioned for going above and beyond, offering detailed recommendations, generous time, and excellent post-sale support (including free parts/repairs). The equipment quality, especially the boards, is highly rated for being fast, light, and durable over many years. Many reviewers noted great pricing, reasonable rental rates, and an overall superb customer service experience that encourages repeat business and strong recommendations.

Things to Consider

A few significant issues were reported, primarily concerning product quality and customer service resolution for defects. One customer experienced significant issues with a board developing an air leak and top pad delamination after minimal use, and was dissatisfied with the offered resolution (a low trade-in value instead of an upgrade). Another customer received the wrong model board and paddle (older model/aluminum paddle instead of confirmed fiberglass) after an online order. A highly negative experience involved an instructor in a COCC class who allegedly berated a student for low energy levels, calling them overweight and lazy. Finally, one customer reported being charged high return shipping fees ($350 plus a restocking fee) for a board that arrived damaged.