Quiet Storm Surf Shop

Surf shop in Ocean City, MD

SurfSpotGuide verified

4.4 (201 reviews)

Ocean City, MD

About Quiet Storm Surf Shop

Quiet Storm Surf Shop is a massive, two-story retailer on the Ocean City, MD boardwalk offering a wide array of surf-related clothing and gear. Customers frequently praise the exceptional merchandising, extensive selection of popular brands, and the helpfulness of specific staff members, though some note high pricing or inconsistent service experiences. This shop is ideal for dedicated browsers and shoppers seeking large inventories of beach attire, especially those looking for sales or the store's unique branded merchandise.

The Good

Customers consistently praise the store's massive selection of clothing, beachwear, and accessories, noting the presence of popular brands alongside their own high-quality Quiet Storm line. The store layout is frequently described as well-organized, clean, and easy to navigate, making it a fun browsing destination. Specific staff members (Ethan Quick, Steve, Robin, Alicia, Karah, Darrah, and Sunglass Steve) received exceptional praise for going above and beyond in customer service, being knowledgeable, patient, and helpful. The availability of sales, sidewalk deals, and clearance items allows savvy shoppers to find good bargains.

Things to Consider

The primary complaint revolves around high pricing, with several reviews noting that items are significantly overpriced compared to other retailers, even for name brands. There were isolated but severe customer service incidents, including one rude employee upstairs and another instance where staff refused to assist with setting up a newly purchased watch, citing a strict 'no refund' policy which was not clearly posted. Other issues included poor quality control (printed designs washing off Quiet Storm brand clothing) and one instance of extremely poor gift certificate mailing service. The upper level was noted as not being ADA accessible.