Rideaway Adventures

Surf shop in Sandwich, MA

SurfSpotGuide verified

5.0 (141 reviews)

Sandwich, MA

About Rideaway Adventures

Rideaway Adventures in Sandwich, MA, offers rentals for kayaks, paddleboards, and bicycles, perfect for exploring local waterways and bike paths. Customers consistently praise the staff for being exceptionally friendly, accommodating, and knowledgeable, often highlighting the seamless delivery/pickup service and high-quality gear. This shop is ideal for families and visitors seeking convenient, well-supported outdoor excursions with excellent customer care.

The Good

Customers consistently praise the exceptional customer service, highlighting staff as friendly, knowledgeable, helpful, and going above and beyond (including assistance with car trouble). Booking and rental processes (for bikes, kayaks, and paddleboards) are described as extremely easy, seamless, and convenient. Equipment quality is frequently noted as top-notch, well-maintained, and comfortable. Delivery and pickup services are highly valued for their flexibility and punctuality. Guided tours receive high marks for knowledgeable guides who provide excellent commentary on history, landscape, and wildlife.

Things to Consider

One minor suggestion noted was that customers should bring their own packs to stow personal items as the bikes are 'no frills.' Another comment suggested the town should help with a crosswalk at Tupper Rd for easier path access, though this is not a direct complaint about the rental service itself. No significant negative feedback regarding the core rental or tour operations was found.