Prestige Water Sports

Surf shop in Boise, ID

SurfSpotGuide verified

4.8 (82 reviews)

Boise, ID

+1 (208) 343-1983 Visit Website

About Prestige Water Sports

Prestige Water Sports in Boise offers a wide selection of new boats, gear, and comprehensive service for all your water sports needs. Customers consistently praise the staff, including Chad and Mike, for their exceptional knowledge, attentive service, and seamless, pressure-free purchasing experiences, even for out-of-state buyers. This dealership is ideal for both first-time boat owners needing detailed guidance and experienced enthusiasts seeking high-end inventory and reliable after-sale support.

The Good

Customers overwhelmingly praise the staff (especially Chad, Mike, and the service team including Barney, Crystal, and Robert) for being extremely knowledgeable, friendly, attentive, and professional. Specific highlights include seamless out-of-state purchasing experiences, going above and beyond with customer service (e.g., arranging overnight delivery, providing personalized touches like bows on new boats, and offering extensive post-sale support via text/call), competitive pricing, and excellent service department responsiveness for repairs and maintenance. The pro shop staff (Karah, Emily, Karina, Mike) are also noted for being helpful in selecting gear and boards.

Things to Consider

One significant negative review detailed a major service failure where a boat engine blew shortly after a scheduled maintenance check, leading to a lack of accountability from the service team regarding the failure. This customer also reported poor communication and slow turnaround times when trying to resolve the engine issue post-failure, resulting in them taking their business elsewhere.