Kauai SUP Stand Up Paddle

Surf shop in Kapaa, HI

SurfSpotGuide verified

4.9 (131 reviews)

Kapaa, HI

About Kauai SUP Stand Up Paddle

Kauai SUP Stand Up Paddle in Kapaa, HI, offers stand-up paddleboard rentals and guided tours, including trips to the Secret Falls. Customers consistently praise the staff, like Justin and Jonathan, for their exceptional friendliness, detailed instructions, and helpful gear loading assistance, often noting the high quality of the equipment provided. This shop is ideal for both first-time paddlers needing thorough guidance and experienced adventurers seeking reliable gear and local knowledge for self-guided river exploration.

The Good

Customers overwhelmingly praise the staff (especially Justin, Jonathan, and David/AJ) for being exceptionally friendly, helpful, knowledgeable, and accommodating. Specific highlights include detailed instructions on loading boards onto cars, excellent local recommendations (spots to paddle, food), providing necessary gear like dry bags/packs and roof racks, and offering great value/pricing. Many reviewers noted the equipment quality was modern and in good shape, and several mentioned outstanding customer service, including staying late or providing assistance outside of hours (e.g., jumping a dead car battery). The overall experience, particularly the paddle up the Wailua River to Secret Falls, was frequently described as the highlight of their vacation.

Things to Consider

No significant negative feedback found. A few minor points mentioned were that touring boards might be awkward for first-timers, that a car is needed for rentals unless delivery is arranged, and one customer noted that the return trip upstream could be challenging due to currents or headwinds. One review mentioned a hiccup with a reservation, but staff resolved it immediately.