Hilo Surfboard Company

Surf shop in Hilo, HI

SurfSpotGuide verified

4.7 (12 reviews)

Hilo, HI

About Hilo Surfboard Company

Hilo Surfboard Company in Hilo, HI, offers rentals, repairs, and a curated selection of surf gear, including fins and vintage boards. Customers consistently praise the owner, Scott, for his exceptional honesty, genuine desire to help surfers, and knowledgeable service, though some report inconsistent interpersonal experiences. This shop is the essential first stop for anyone needing reliable rentals or expert advice tailored specifically to surfing around Hilo.

The Good

Customers consistently praise the owner (Scott) for being exceptionally friendly, honest, and genuinely invested in customer enjoyment rather than just profit. Specific positive points include fair and flexible rental pricing (only charging for days used), expert knowledge regarding board selection and repair, and providing excellent local surfing advice. The shop is highly regarded as a 'real surf shop' with a great selection of gear and cool vintage boards.

Things to Consider

One customer reported an extremely negative experience, stating they were treated poorly ('like the lowest of dirt') when simply seeking surf supplies, suggesting inconsistent customer service experiences depending on the interaction.