Rip Curl Hanalei

Surf shop in Hanalei, HI

SurfSpotGuide verified

4.3 (6 reviews)

Hanalei, HI

About Rip Curl Hanalei

Rip Curl Hanalei in Hanalei, HI, stocks a curated selection of beachwear, unique gifts, and high-quality Rip Curl apparel. While some patrons report inconsistent service experiences, many highlight the excellent inventory and praise specific staff members for being joyful and helpful. This location is ideal for shoppers seeking distinctive brand items and reliable beach essentials, provided they catch the store during its operating hours.

The Good

Customers frequently praised the great and unique selection of merchandise, including beachwear, rash guards, gifts, sandals, and hats, noting items not found elsewhere in Hanalei. Service was often described as super friendly, with specific staff members like Sarah being highlighted as a joy to chat with.

Things to Consider

Multiple reviews cited extremely poor and unfriendly customer service, specifically mentioning an older or 'snotty' female staff member who appeared unwilling to serve customers, even before posted closing times. There were also reports of the store being unexpectedly closed or having inconsistent operating hours, possibly indicating staffing issues.