Blue Planet Surf Hale’iwa

Surf shop in Haleiwa, HI

SurfSpotGuide verified

5.0 (210 reviews)

Haleiwa, HI

About Blue Planet Surf Hale’iwa

Blue Planet Surf Hale’iwa offers rentals for paddle boards, kayaks, and surf gear right on the Anahulu River in Haleiwa, HI. Customers consistently praise the staff for providing top-notch, genuine service, going above and beyond to ensure a great experience on the water. This shop is ideal for everyone, from first-time paddlers seeking calm waters and turtle sightings to experienced surfers needing quality equipment and local advice.

The Good

Customers overwhelmingly praise the staff for being exceptionally friendly, genuine, helpful, and knowledgeable, frequently naming specific employees (Cesar, Julie, Max, Devin, Luke, Jonathan, Tyler, Patrick, Jack, Kree, Raj, Gabby) for going above and beyond. The location offers immediate, easy access to calm river waters, making it ideal for beginners, families, and those seeking a peaceful paddle experience. Highlights include frequent sightings of sea turtles, the availability of specialized equipment like dog-friendly SUPs, and the convenience of renting directly from the dock, saving time and effort compared to other locations. Many reviewers noted excellent service during purchases, rentals, and for group events, often citing great value and high-quality equipment.

Things to Consider

One severe negative review cited a complete lack of 'Aloha spirit' and uncaring behavior from an employee named Paydon, who allegedly demanded a customer experiencing a medical panic attack to immediately leave the area. Aside from this isolated incident regarding staff conduct during a crisis, no other significant recurring negative feedback regarding service, pricing, or equipment quality was present in the reviews.