Deep Six Dive & Watersports
Surf shop in Vero Beach, FL
About Deep Six Dive & Watersports
Deep Six Dive & Watersports in Vero Beach, FL, offers a full range of gear from swimwear and apparel to technical dive equipment and rentals. Customer feedback is highly polarized, noting both exceptionally helpful, knowledgeable staff and instances of poor, dismissive service from other employees. This shop suits dedicated divers and watersports enthusiasts looking for specialized inventory and local expertise, though shoppers should be prepared for inconsistent service experiences.
The Good
Customers frequently praise the helpfulness, friendliness, and knowledge of specific staff members (Ethan, Marsha, Lily, Teagan, Phin, Don, Chloe, Jarrod, Meghan, Madison Heffernan, Corey, Justice, Kaleigh). The shop is noted for having a great selection of products, including dive gear, swimwear, footwear, and apparel from popular brands. Several reviewers highlighted excellent experiences with dive certifications and instruction, noting instructors made them feel comfortable and knowledgeable. The store is seen as a long-standing, high-quality local staple for water sports and dive needs.
Things to Consider
A significant recurring complaint centers on extremely poor customer service from certain staff members, described as ignoring customers, acting bothered when asked for help, being rude during checkout, and failing to greet patrons. Specific issues include staff prioritizing personal conversations over assisting customers, reluctance to allow dressing room use, and general attitudes suggesting they dislike working in retail. There were serious operational failures reported regarding dive tank servicing (improper fills, incorrect cleaning, lost tanks, and uncertified staff performing work). Additionally, some customers found the merchandise pricey, and there were incidents involving price discrepancies on clearance items and managers handling disputes poorly.
Shop Highlights
Everything you need to plan a visit to Deep Six Dive & Watersports.
Where You'll Find Deep Six Dive & Watersports
416 21st St, Vero Beach, FL 32960
Vero Beach, FL 32960
How to Reach Deep Six Dive & Watersports
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Features & Amenities
What makes this surf shop stand out.
Equipment Rental
Has Lesson Programs
Friendly Staff
Good Prices
Has Sunglasses
Has Apparel
Has Repair Services
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