Aqua East Surf Shop
Surf shop in St. Augustine, FL
About Aqua East Surf Shop
Aqua East Surf Shop in St. Augustine, FL, stocks a wide selection of apparel, accessories, and surf/skate gear. Customers frequently praise the staff for being knowledgeable, attentive, and genuinely helpful across various departments, though some report inconsistent service experiences. This location is ideal for those seeking expert guidance on equipment purchases or quality beachwear, often valuing service over slight price differences.
The Good
Customers consistently praise the staff for being exceptionally friendly, helpful, knowledgeable, and attentive (mentioning specific employees like Noah, Chuck, Wyatt, Allison, Matt, Jenna, Jakob, Elise, Woody, Dennis, and Andrea). The shop is noted for its great selection of surfboards, accessories, clothing, and quality items like beach towels and swimsuits. Many reviewers feel welcomed, appreciated, and valued, often stating they prefer this location over others due to the superior customer service and expertise provided, even when products are slightly more expensive than online alternatives.
Things to Consider
Several negative experiences were reported regarding staff attitude, including instances of employees being unwilling to help, exhibiting moody or hostile behavior, being condescending, rude, or exhibiting scornful glares. Specific complaints mention unprofessionalism, staff socializing instead of assisting customers, and one severe incident involving an employee making inappropriate comments about self-harm and stereotyping. Pricing is noted as being very high for certain items, particularly bathing suits and skateboards. One customer reported a significant issue with a poorly constructed surfboard where the manager refused any concession or repair after the fin boxes broke during initial use.
Shop Highlights
Everything you need to plan a visit to Aqua East Surf Shop.
Where You'll Find Aqua East Surf Shop
1850 A1A S, St. Augustine, FL 32080
St. Augustine, FL 32080
How to Reach Aqua East Surf Shop
Ready to Visit?
Reach out directly for inventory updates or personalised recommendations.
Features & Amenities
What makes this surf shop stand out.
Has Lesson Programs
Friendly Staff
Has Skateboards
Has Apparel
Other Surf Shops in St. Augustine
Explore More Surf Cities in Florida
Discover additional surf shops nearby and compare options across Florida.
Atlantic BeachBoca RatonBonita SpringsBoynton BeachBradentonBrandonBunnellCape CanaveralClearwaterClearwater BeachClermontCocoaCocoa BeachCoconut GroveCortezDaytona BeachDaytona Beach ShoresDeerfield BeachDelandDelray BeachDestinDoralDunedinEdgewaterEllentonEustisFernandina BeachFlagler BeachFort LauderdaleFort MyersFort Myers BeachFort PierceFort Walton BeachFreeportGainesvilleGulf BreezeHallandale BeachHolmes BeachIndialanticIndian Harbour BeachIndian Rocks BeachIslamoradaJacksonvilleJacksonville BeachJensen BeachJuno BeachJupiterKey BiscayneKey WestLake Buena VistaLake Worth BeachLakelandLargoLauderdale By the SeaLongboat KeyMadeira BeachMarco IslandMelbourneMelbourne BeachMiamiMiami BeachMiramar BeachNaplesNavarreNeptune BeachNew Port RicheyNew Smyrna BeachNokomisNorth Miami BeachOrange ParkOrlandoOrmond BeachOspreyPalm BeachPalm Beach GardensPalm CoastPalm HarborPalmettoPanama CityPanama City BeachPembroke PinesPensacolaPensacola BeachPompano BeachPonce InletPonte Vedra BeachPort St. JoePort St. LucieRedington ShoresRiviera BeachRockledgeSanibelSanta Rosa BeachSarasotaSatellite BeachSebastianSeminoleSiesta KeySouth DaytonaSouth MiamiSpring HillSt. Augustine BeachSt. Pete BeachSt. PetersburgStuartSunriseTampaTavernierTreasure IslandVeniceVero BeachWellingtonWest Palm BeachWinter Park