Tillys
Surf shop in Temecula, CA
About Tillys
Tillys in Temecula, CA, offers a wide variety of apparel, accessories, and other goods within a consistently clean retail environment. Customer feedback highlights excellent assistance from specific staff members like Dylan, Callie, and the management team, though some note inconsistent service at the registers regarding speed and accuracy. This location is ideal for shoppers seeking current styles and reasonable prices who value dedicated help with exchanges or specific product location.
The Good
Customers frequently praise the store's cleanliness, wide variety of merchandise (clothes, accessories, candies), and reasonable prices. Specific employees like Dylan, Callie, Ciena, and Sonya are highlighted for being exceptionally kind, helpful, and providing excellent customer service, especially when resolving issues or honoring discounts. The management team is also commended for taking good care of customer situations.
Things to Consider
The primary negative feedback centers on inconsistent and poor customer service at the checkout, specifically citing cashiers being overly distracted by chatting and giggling, leading to slow service and long lines. There were multiple reports of pricing discrepancies between the tag and the register, resulting in customers being overcharged. One specific instance involved an unhelpful staff member who seemed annoyed when processing a refund.
Shop Highlights
Everything you need to plan a visit to Tillys.
Located inTemecula, CA
Call+1 (801) 280-5099
Emailhanger.orders@tillys.com
Websitetillys.com/store/?StoreID=0016
How to Reach Tillys
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Features & Amenities
What makes this surf shop stand out.
Friendly Staff
Has Apparel
Local Discount
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