Tillys
Surf shop in San Diego, CA
About Tillys
Tilly's in San Diego offers a broad selection of surf apparel, footwear, and trendy clothing for various occasions. Customer feedback highlights both exceptionally friendly and helpful staff interactions alongside significant complaints regarding inconsistent service and policy enforcement. This location primarily suits teens and tweens looking for current fashion and a wide variety of branded gear.
The Good
Customers frequently praised the friendly, helpful, and knowledgeable staff, specifically mentioning employees like Katina, James, and Christian. The store offers a large and cute selection of apparel, including dresses, accessories, footwear, and surf gear, appealing particularly to teens and tweens. Positive experiences included efficient service like items being put on hold and staff offering helpful deals or guidance.
Things to Consider
Significant complaints centered on poor customer service experiences, including feeling discriminated against by a manager, staff acting suspiciously like shoplifters, and extremely poor follow-up from corporate customer service regarding loyalty points. Other noted drawbacks were that prices were considered too expensive or overpriced, despite the high quality of some items.
Shop Highlights
Everything you need to plan a visit to Tillys.
Located inSan Diego, CA
Call+1 (801) 280-5099
Emailhanger.orders@tillys.com
Websitetillys.com/store/?StoreID=0127
How to Reach Tillys
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Features & Amenities
What makes this surf shop stand out.
Friendly Staff
Has Apparel
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