Tillys
Surf shop in Merced, CA
About Tillys
Tillys in Merced, CA, offers an abundant selection of apparel and gear for your lifestyle needs. Customers frequently praise the friendly staff, highlighting exceptional service from individuals like Jesus, Kevin, and Yelitza, despite occasional inconsistencies in management responsiveness. This location is ideal for shoppers seeking diverse styles who value personalized assistance when navigating their inventory.
The Good
Overwhelmingly positive feedback regarding exceptional customer service provided by specific employees, including Jesus, Kevin, Yelitza, and Roy, who were noted for being friendly, helpful, going above and beyond, and having great attitudes. Customers also appreciate the clean and organized store environment and the abundant clothing selection.
Things to Consider
Significant complaints regarding poor customer service from specific staff members, notably Vanessa (described as rude) and an unnamed manager who failed to address concerns. Other issues include slow service times (taking excessive time for single transactions), a perceived lack of sufficient staff on the floor, and high prices ('have to pay for style').
Shop Highlights
Everything you need to plan a visit to Tillys.
Located inMerced, CA
Call+1 (801) 280-5099
Emailhanger.orders@tillys.com
Websitetillys.com/store/?StoreID=0143
How to Reach Tillys
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Features & Amenities
What makes this surf shop stand out.
Friendly Staff
Has Apparel
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