Tillys
Surf shop in El Cajon, CA
About Tillys
Tillys in El Cajon offers a wide selection of apparel and accessories, frequently praised for carrying unique items and competitive pricing. While many patrons highlight excellent, attentive service from staff members like Ivan, Madi, and Sav J., some experiences note inconsistent management and policy enforcement. This location is ideal for teenagers and families seeking trendy clothing with the benefit of dedicated staff assistance for finding sizes and specific products.
The Good
Customers frequently praise specific employees for exceptional, helpful, and accommodating customer service (Ivan, Danielle, Madi, Sav J., and others). The store is noted for having a great selection of unique items, good prices, a beneficial rewards program, and a clean environment. Many reviewers find the clothing selection excellent, especially for teenagers.
Things to Consider
Significant complaints center on poor management and incompetent service from specific managers (Angel mentioned for ignoring staff). There were severe issues regarding inflexible in-store pickup policies for online orders, leading to customer frustration. One review cited the 'worst customer service ever,' and another noted that prices are expensive despite the desirable merchandise.
Shop Highlights
Everything you need to plan a visit to Tillys.
Located inEl Cajon, CA
Call+1 (801) 280-5099
Emailhanger.orders@tillys.com
Websitetillys.com/store/?StoreID=0052
How to Reach Tillys
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Features & Amenities
What makes this surf shop stand out.
Friendly Staff
Good Prices
Has Apparel
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